Get in Touch With Us
Got a question about one of our reviews, spotted something that needs updating, or want to suggest a brand we should look at? This page covers how to get hold of Casinos Not On Gamstop and what we can help with.
The Best Way to Reach Us
Email is the most reliable route to our team. Send your message to [email protected] and we will read it in full before replying. We do not run this site with automated ticketing — a real person on our editorial team looks at every message.
Give us a rough idea of what your message concerns in the subject line. Whether it is about a specific brand, a factual query, or feedback on how we rate and rank the sites we cover, it helps us route it to the right person and reply faster.
What We Can Help With
- Questions about our reviews — if you want more detail on how a particular operator compares on games, payment methods or bonus terms, ask and we will point you to what we know.
- Corrections — offers, licensing details and terms at betting sites not on GamStop change regularly. If something on the site looks out of date, tell us and we will check it.
- Site suggestions — if there is a brand you think belongs on our list of trusted non GamStop casinos, let us know what makes it worth a look.
- Feedback on our method — if you disagree with how we have scored or ranked something, we would rather hear the reasoning than have it go unsaid.
- Partnership or editorial enquiries — if you represent an operator or affiliate network and want to discuss working with us, introduce yourself and outline what you have in mind.
A Word on Commercial Content
Some of the pages on this site link to operators we may earn commission from if a reader signs up. That relationship never decides how a brand is ranked, reviewed or scored — our assessments are based on the criteria we publish, not on what pays. If you have questions about how a specific listing came about, ask and we will explain it plainly.
If You Are Concerned About Your Own Play
This site is aimed at readers who have opted into GamStop and are looking at licensed alternatives, and we take that context seriously. If your message touches on wanting more control over your gambling, or you would like signposting to independent support organisations, say so — we will not ignore it, and we will point you towards appropriate resources rather than treating it as a routine enquiry. Reminder: everything on this site is intended for adults aged 18 and over.
What Happens After You Send a Message
We aim to respond within a couple of working days. During busier periods it can take a little longer, particularly if your query needs us to verify something with an operator directly, but every message gets a genuine reply rather than a template response.
We cannot resolve account issues, deposits, withdrawals or bonus disputes with any of the operators listed on this site — those need to go through the casino's own support team, since we are an independent comparison resource and not the operator. What we can do is help you understand terms, point you to the right page on the site, or take on board feedback about our coverage.
Before You Write In
A few checks that might save you a round trip:
- If your question is about a specific brand's welcome offer, check the terms listed beside that offer on our non GamStop casinos page first — headline percentages and caps are usually printed there.
- If you are asking about deposit or withdrawal methods, note that this varies by operator, so tell us which brand you mean.
- If you are reporting an error, a link or a screenshot helps us find it quickly.
However you get in touch, thank you for taking the time to read our coverage and for helping us keep it accurate.